Privacy Policy

Your information privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose information and data when you interact with our websites where this Privacy Policy is posted (“This Website”), as well as our mobile and web applications (“APPs”), application programming interfaces, and other services provided by Ordonna Guide. Additionally, this policy applies whenever you engage with Ordonna Guide through any of our Services. Please note that if a specific website, application, or service contains its own privacy policy that differs from this one, the terms of that specific policy will apply exclusively to that website, application, or service.

Our Services are designed to offer a comprehensive suite of business software solutions for our Clients. These solutions are intended to streamline business operations by assisting in customer acquisition, scaling business activities, managing daily tasks efficiently, and enhancing communication channels. As part of these services, Clients may use our platform to store and process their own customers’ Personal Information. In such instances, we act solely as a service provider on behalf of our Clients. We access this information only at the direction of the Client—such as for providing requested Services or support—or when required by law.

When your data is provided directly to one of our Clients or collected on their behalf through our platform, the Client’s privacy notice governs how your Personal Information is processed rather than this Privacy Policy. If you have an existing relationship with one of our Clients and wish to exercise your privacy rights regarding your Personal Information held by them through our Services, please contact the Client directly for further assistance.

We remain committed to safeguarding your information privacy throughout all interactions with Ordonna Guide’s Services.

This Privacy Policy applies to all users of this Website and the Services provided by Ordonna Guide. It is important to note that this Privacy Policy does not apply to employees or job applicants. By accessing or using this Website or any of the Services, or by providing us with your Personal Information, you expressly agree to our collection and use of your Personal Information in accordance with this Privacy Policy.

This document also explains your choices for managing your information preferences, including how you may opt out of certain uses of your Personal Information as defined herein. We encourage you to review this Privacy Policy carefully so that you understand how we collect, use, and safeguard your information. If you have any questions regarding our privacy practices or wish to exercise any rights related to your Personal Information, please refer to the contact details provided within this policy.

Personal Information We Collect

As a business and data controller, we are committed to safeguarding your privacy and ensuring transparency regarding the personal information we collect. We may collect the following categories and types of “Personal Information”:

Contact Information: This includes your first and last name, alias or username, mailing address, email address, and phone number.

Other Identifying Information: We may collect internet protocol (IP) addresses, unique personal identifiers, online identifiers, social media usernames, passwords and other security information for authentication and access purposes. Additionally, physical characteristics or descriptions may be collected where relevant.

Sensitive Personal Information: This category encompasses government-issued identification numbers (such as social security numbers, insurance policy numbers, driver’s license numbers, state identification cards, passports or similar identifiers). It also includes precise geolocation data when you use the Ordonna mobile application to find businesses near you. Furthermore, message or email content (and associated metadata) may be collected when you choose to link certain third-party messaging or email services (e.g., WhatsApp or Gmail) to your User Account/Profile or interact with these services on our website or in connection with our services.

Financial Information: We may collect credit card numbers, debit card numbers, bank account information and other financial details necessary for processing transactions.

Demographic Information: This includes gender, age, employment information and salary details that help us better understand our user base.

Geolocation Data: In addition to precise location data mentioned above, we may also collect general geolocation information as part of your interaction with our website or services.

Internet or Other Electronic Activity: Device data and usage information such as referral sources; browsing history; search history; click history; navigation patterns within this website; elements of the website/services used most frequently; ratings; reviews; and any other content you post on this website or through our services are collected for analytical purposes.

– **Commercial Information:** Details about products or services purchased or viewed on this website or through our services are recorded to enhance user experience.

Audio and Visual Information: Videos and photos (including associated metadata), audiovisual content uploaded to your user profile as well as audio/video recordings initiated by us fall under this category.

Inferences Drawn from Collected Data: Based on the categories described above we may create a profile about you reflecting your preferences, characteristics, behavior patterns and attitudes.

We take all necessary measures to ensure that your personal information is handled securely in accordance with applicable laws. For further details regarding how we use this information—and how you can exercise your rights—please refer to the full Privacy Policy document available on our website.